Booking FAQ:

Have a Promotion or Gift Voucher Code?

How to Purchase a Gift Voucher

Do I have to Pay to Book?

What is Cancelation & Weather Policy?

Only 1 Participant?

Why are only certain or no dates showing up?

Looking for a Specific Date?

What if I Don’t see a Time That Works?

Looking for a Specific Time and Don’t Care Which Tour?

I Want to Purchase a Tour as a Gift but Don’t Know When They Will Go?

Is There a Price Difference for 14-18 year olds?

 

Click on the [Enter Code] button and enter your voucher or promotion.

                *note sometimes the button is only selected if you click in the bottom portion of the image… grr technology J

Note: Gift Vouchers Expire 1 year from purchase date

1.       Select on the [Buy a Gift Voucher] tab at the top of the page.

2.       Click on Buy for the tour that you would like to give.

3.       After completing the purchase you will receive an email with the gift voucher code and link to customize an e-gift card.

Due to the limited number of seats for each tour, we do require full payment for all patrons at the time of booking.

Click on the [Info] button next to the [Book] button for all policies.

Booking for only 1 Person please call us at 260-672-3251

·         Based on the number of Participants you entered, the booking system is only showing you tours that can accommodate the number of your participants with any existing patrons already booked.

·         If your # participants is over 8 ppl you need to call us at 260-672-3251

·         If you are trying to book for dates between Oct 31 and April 15 this is considered our “off season” and you need to call 260-672.3251 to make a reservation.

Select [Pick Date] Under Dates and Times

Our schedules are based on our guide and gear availability and tour length with daylight. If by chance you don’t see a time that best fits your group, please call us at 260-672-3251 and we may be able to adjust timing. No promises but doesn’t hurt to ask J

NOTE: Please be advised that the Introductory Tour is a shorter tour with 3 zips; 2 bridges and does not include any lake zips.

·         Under Options Select from Tours: any

Purchase a Gift Voucher and they can book a tour with it within one year of purchase.

1.       Select on the [Buy a Gift Voucher] tab at the top of the page.

2.       Click on Buy for the tour that you would like to give.

3.       After completing the purchase you will receive an email with the gift voucher code and link to customize an e-gift card.

 

No, it is just helpful for us to know if there are minors reserved.

Reminder: any patrons under age of 18 need a guardian signed waiver.